A Typical Day
Typical? What's that? In all actually, we normally start our day at 7:30am by having a informal meeting to go over the day's agenda. Our production manager decides which crew member goes to which customer and they are on their way. We often get "curve balls" thrown at us by receiving emergency calls. At that time, we contact our technicians to determine who can more easily and quickly respond to the emergency call. The technicians that are responding to the emergency call will come back to the office and make sure they have everything they need and rush to the customer's home. Then, they contact the adjuster (in most cases) and brief them on their findings. Then they're off to their next task.
Once they complete the initial visit, our office administrator creates a file for the customer and confirms that all the necessary documentation is on file and begins to write an estimate based on the data collected from the technicians.