What our Customers say...

Testimonials

I was looking at replacing the carpet in my business thinking that they were beyond help. John David Caldwell offered to come by and walk me through what SERVPRO of Dyersburg/Union City could do for me, and within a few days his crew had come in at night and cleaned all the carpets, leaving them like new! He was able to deliver on his estimate in both the quality and the timing, all at a price that was more than fair. Now when I need anything, I know who to call!

I’m very pleased with the job SERVPRO of Dyersburg/Union City did. My rug looks wonderful now. The service was prompt; the ladies were super! Really, very pleased!

I can not say enough good things about SERVPRO of Dyersburg/Union City!!! My family has been through a lot the last few year. On July 28th 2017, our house caught fire. The whole top was lost and lots of interior rooms were damaged. The hard part for me was not so much the damage but all the memories that we lost. My family and I felt very displaced and didn’t know where to start. I called Jess Harrison and she was there at 11:00p.m. that night to offer a hug and support and started the ball rolling. 

The next morning, Saturday morning, Jonathan Bell was there before we got there and began a plan. Jonathan Bell, I don’t even know where to begin. He took care of everything and let me stress when I needed to stress, but reassured me everything was ok. We are very pleased!!! We thank Jess, Jonathan and the rest of the team.

I’m very happy with the job SERVPRO of Dyersburg/Union City did in my home. We had a major fire and several rooms were affected. They went the extra mile to help me, even if the task was not necessarily related with the fire. They were willing to help. I’m very satisfied with what they did and I would recommend their services to anyone.

I don’t know of any other company that is equipped to handle a disaster as SERVPRO does. It’s people are well trained and they do a good job. We could have lost our pews. If those wooden areas would have seated in the water for very long, they would have soaked it up and we would have lost at least the bottom part of the legs. They save us a lot of money by their prompt reaction.  

I am very please with the carpet cleaning preformed on my upstairs. They did a wonderful job. The crew was very professional. Justin enlighten me on a few services that SERVPRO has which includes: Air Duct Cleaning & Construction. I was having to look for those services, but it makes it easier knowing that SERVPRO provides those services. 

I am very satisfied with the carpet cleaning that SERVPRO preformed. I will use them again. The crew was very professional. 

“I started using SERVPRO of Dyersburg/Union City, SERVPRO of Weakley/Gibson/Carroll, SERVPRO of Jackson/Crockett many years ago when I was in the hotel industry and now I use them at The Farms County Club in Dyersburg.  Over the years I have used at least four different cleaning companies and I have never found anyone who can compare to their level of clean.    The level of customer service and the quality of work is why I continue to use them today after so many years.”

SERVPRO did a fantasy job on my carpets. I am very pleased with the work they preformed and how they look. 

I had my carpets cleaned in the dining room, living room, hall, and bedroom. I had the tile in my bathroom cleaned. The crew did a wonderful job. Everything looked wonderful.

My couch and carpet that I had cleaned looked great. SERVPRO did great a great job. The workers were very nice, and they were on time. I am already telling people about how well SERVPRO did on my carpet and couch!

The SERVPRO Franchise's office staff was courteous, polite, and helpful throughout the duration of the job.

The SERVPRO Franchise's on-site personnel were prompt, courteous and attentive to my concerns.

The SERVPRO Franchise's on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job.

I was confident in the knowledge and professionalism of the SERVPRO Franchise's on-site personnel who performed the services at my business.

I would use the SERVPRO of Dyersburg/Union City for future cleaning/restoration needs.

I would recommend SERVPRO of Dyersburg/Union City to my friends, family, and colleagues.

Overall, I am satisfied with the service provided by the SERVPRO of Dyersburg/Union City.

To Whom It May Concern:

One never will know when something will break in the house! From personal experience I have learned that whatever breaks, call SERVPRO because they will repair it and take care of the customer very well and as promptly as possible.

Great admiration goes out to Jason & Nathan! Your teams have been wonderful! Thank you for all you have done to get my house back in working order! Nathan, you are one of the most dedicated persons I have ever had the privilege to work with on such a project. You sought answers to make everything work better than a well-oiled machine!

SERVPRO does much more than I was ever aware. Thank you for all the great work! I'm very glad Farm Bureau suggested I contact you!

With deep gratitude, 

Sandra Allen