Recent Water Damage Posts

Standing Water Can Be a Source of Diseases

11/21/2018 (Permalink)

SERVPRO of Dyersburg/Union City

Staying Healthy Around Standing Water in Dyersburg/Union City:

Any standing water in Dyersburg/Union City can be a powerful source of diseases. Even a small puddle can pose a risk. Floods are worse because there is so much more water.

Sewage, dead animals, and rotted plants can be in flood water. If the flood water is indoors, there might be rotted food.

Viruses and bacteria can cause diarrhea or vomiting. There are many different illnesses that can do that, and they are all exceedingly unpleasant.  To reduce your chances of catching something, SERVPRO of Dyersburg/Union City says:

  • Wash your hands after contact with the flood waters
  • Wash dirty clothes and towels in hot water. Use bleach if possible
  • Use bleach or another disinfectanton hard surfaces
  • Remember that you can shake hands with an infected person and get infected. That means you need to wash your hands before you eat
  • Do not allow children to play in the flood water
  • Wash children’s hands before meals
  • Disinfect toys before letting children play with them

Cuts and rashes can become infected. Protect yourself and others in Dyersburg/Union City:

  • Avoid flood waters if you have an open rash or a cut
  • Clean cuts or rashes. Cover them with a waterproof bandage
  • Clean cuts with soap and clean water
  • If a cut becomes red, swollen, or is oozing, get medical attention

Links:

https://www.cdc.gov/healthywater/emergency/extreme-weather/floods-standingwater.html

Things to do for Water Damage until Help Arrives

11/19/2018 (Permalink)

SERVPRO of Dyersburg/Union City

If your home or business in Dyer or Obion County has water damage, you can do some things before help arrives.

Make sure that the building or home is safe.

SERVPRO of Dyersburg/Union City Wants You to Remember:

  • Water logged materials are very heavy
  • Wet surfaces are slippery
  • Make sure that electrical power is off before you handle devices
  • Make sure you are standing on dry area before you turn on electric power

SERVPRO of Dyersburg/Union City suggests that you:

  • Remove excess water with mops and/or towels
  • Wipe water from wood furniture or other items
  • Remove wet cushions. Prop them upright to dry
  • Hang up rugs to dry
  • Place foil or blocks between furniture and wet carpeting
  • Turn on dehumidifiers or air-conditioning if it is safe
  • Move colored items from wet carpeting
  • Move artwork to a safe, dry place
  • Move loose items from the floor or counters
  • Start drying items ASAP
  • Remember that mold starts growing within 24 hours
  • Stay away from rooms that have sagging ceilings

Links:

www.fema.gov

The Ins and Outs of Water Emergencies

10/10/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Dyersburg/Union City provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Dyersburg/Union City arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 731-627-6251

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Dyersburg/Union City 

SERVPRO of Dyersburg/Union City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Safety in the Floods

9/11/2018 (Permalink)

The rainy season will be here before you know it and with it comes the possibility of floods. Here are a few tips to help you prepare ahead of a flood:

  • Tip #1: If an evacuation is necessary, turn utilities off at your breaker panel before you leave your home.
  • Tip #2: Only return home after local authorities say it is okay to do so.
  • Tip #3: Listen to water advisories and make sure water is safe to drink and bathe in.
  • BONUS TIP: Post-flood, to prevent carbon monoxide poisoning, use generators at least 20 feet from windows or vents.

About SERVPRO of Dyersburg/Union City

SERVPRO of Dyersburg/Union City understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Dyersburg/Union City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Dyersburg/Union City can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Dyersburg/Union City.

If you would like to schedule service for your home or business, please call us today at (731) 627-6251!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • Kiwanis

Awards

  • Bronze Chairman Award

Maintenance Tips for your Washing Machine

2/15/2018 (Permalink)

SERVPRO of Dyersburg/Union City

Washing machines are one of the trusty work horses in the home. Researchers estimate that the average family of four does about 8 to 10 loads of laundry a week; that’s over 500 loads of laundry a year! With that much work, it’s important to be good to your washing machine. Here are some preventative maintenance tips you should perform to keep the work horse running happy:

  • Did you know your washing machine lines should be replaced every 3-5 years? Each time the machine is turned on or off, the lines are contracting and expanding, which leads to eventual wear and tear. Replacing those line every 3 to 5 years will lead to a happier machine.
  • Replacing your machine lines are as easy as replacing your outdoor hoses. But, please remember to make sure your water is shut off before you begin, and you are securing them with a wrench. 
  • If you have rubber hoses replace them with stainless steel braided hoses.

If the unexpected happens and your washing machine line springs a leak and causes water damage, know that your local SERVPRO is here to help.

We Answer the Phone Ready to Help

Call Today  (731) 627-6251

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Dyersburg/Union City has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • How did you hear about SERVPRO of Dyersburg/Union City?

About SERVPRO of SERVPRO of Dyersburg/Union City

SERVPRO of Dyersburg/Union City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Get ready for winter weather

12/5/2017 (Permalink)

Are you ready if winter strikes at your home, business, or church?

We want you to keep the holidays merry and bright and your property safe. But what happens if disaster does strike during the most wonderful time of year?

As much as we love snow and a hot chocolate by the window, winter could bring freezing rain, sleet, winds and other conditions that could cause serious and costly damage to your property. Our suggestion? Be prepared to face winter weather.

Before colder weather hits, why don’t you think about taking these precautionary measures to protect your property?

  • Check your property for branches that could fall in case of wind, heavy rain, ice, and snow. They could cause damage to your property and potentially injuries to your family members.
  • Your roofs, water pipes, and gutters must be clear. Gutter waterspouts should be directed away from your building. Make sure they are free from branches or leaves from this fall. It’s important you verify that there is a proper drainage to alleviate flood hazard potential.
  • Check your handrails, stairwells, and entryways to prevent slippery incidents from happening. Putting mats in those areas could be a great help.
  • Allow water to drip through your pipes when temperatures drop below freezing. If the pipes are under a cabinet, leaving the cabinet doors open will prevent the pipes from freezing as they are in contact with the warm air from inside the house. If you have outdoor faucets, you could shut the water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

Tell your local church or business that SERVPRO of Dyersburg/Union City can complete an Emergency READY Profile® (ERP) for free. The ERP would provide them with a plan to get back in business fast following a disaster. When winter weather strikes, call your local SERVPRO of Dyersburg/Union City to strike back.

We Answer the Phone Ready to Help
Call Today - 
731) 627-6251

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Dyersburg/Union City has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of SERVPRO of Dyersburg/Union City

SERVPRO of Dyersburg/Union City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Congratulations to our four new Water Damage Restoration Technicians

9/1/2017 (Permalink)

Mike Jeter and Taylor Callens.

Who to call when water problems arise, such as floods, broken pipes or malfunctioning appliances? SERVPRO has the most professional team in the market!

From Monday August 14th to Wednesday August 16th, 2017, Dustin Murdock, Mike Jeter, and Taylor Callens headed to Gallatin, Tennessee, to follow the Water Damage Restoration Technician course offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This SERVPRO certification is necessary for the inspection, cleaning, and restoration industries.

These classes are designed to provide restoration personnel a better understanding of the mitigation work they perform. It gives them a better concept of how to best mitigate a water damage, it’s effects and techniques for drying of structures.

The three-day course gives residential and commercial mitigation technicians the science behind the drying to understand the procedures necessary to deal with water losses, sewer backflows, and identify mold.

This type of training allows our team to operate effectively moisture detectors and water extractors. Manual dexterity and good teamwork skills are also necessary to safely and to effectively accomplish their tasks.

We are very proud of our mitigation team members. Congratulations!

What to do when your important documents got water-damaged

8/22/2017 (Permalink)

Vacuum Freeze Drying Chamber, located in Jackson

Is it possible to dry water-damage documents? Yes, it is! What is SERVPRO method? Vacuum Freeze drying!

“The document Restoration Team uses the same technique that the library of Congress uses to dry-water damaged books”.

What is Vacuum Freeze drying? It is the most efficient and effective way to salvage your water-damage documents. The vacuum freeze-drying process can be used to recover and restore paper files, books, and photographs, as well as blue prints, microfiche, x-rays, business archives, etc. Typically, these items are one-of-a-kind or irreplaceable (historical, collectable, legal, medical).

The Document Restoration Team uses a process called “sublimation” to avoid causing more damage to your documents after a flood, for example. Sublimation converts solid into gas. So, here is what happens. As soon as we get your wet or moist documents, we freeze them in a cold storage space. Damaged documents should be frozen as quickly as possible to stabilize them, and prevent further damage.  The water in your documents becomes ice, a solid element. Next, using Vacuum Freeze Drying Chamber, located in Jackson, we extract the ice by sublimation. That is to say that the ice in your papers becomes gas or water vapor in order to be vacuumed.

This extraordinary technology used by SERVPRO is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Why is Vacuum Freeze drying the best method? Well, other methods like dehumidification can alter the structure of the paper’s fibers causing them to become more brittle.

Once your items arrive at a SERVPRO facility, 24/7 video surveillance is guaranteed. Standard drying time is 7-10 days, but it could vary based on moisture content and backlog.

The Document Restoration Team offers cleaning, trimming from fire damage, refile jacketing, deodorization, gamma irradiation, and basic drying.

Other services from the Document Restoration Team

8/22/2017 (Permalink)

Our state-of-the-art equipment will allow SERVPRO recover your important documents.

Was your residence or business victim of sewage, a storm or a flood water situation? Was your file room damage by water or smoke? Do your business or government organization need to properly destroy sensitive documents?

Fortunately for you and your organization, SERVPRO has great cleaning and restoring services for your important documents.

Drying

In order to recover and restore your important documents, our Document Restoration Team uses Vacuum Freeze drying, a process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve an interesting process called “sublimation”. It is the most efficient and effective way to salvage your water-damage documents.

Cleaning

We offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate. 

Sterilization

How to disinfect and decontaminate documents or other consumer goods? SERVPRO uses Gamma Irridation. High-energy photons are emitted from an isotope source (Cobalt 60) producing ionization (electron disruptions) throughout a product.

In a sewage or flood water situation, your documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations you are dealing with this problem; therefore, most of the affected documents that you will encounter will be contaminated. If this is the case, then decontamination is always a must.

In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.

Deodorization

Once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost completely eliminate it.

Certified Destruction

We offer destruction onsite. Many businesses and government agencies have to dispose of counterfeit, faulty, expired, or contaminated materials. All entities need to be certified that their products and materials are destroyed.

The guarantee of certified destruction is to protect one’s liabilities, brand image, or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly.

Digitization

Digitizing documents makes them easier to access as well as easier to store. We use state-of-the-art equipment to turn your paper copy into a digital file.

With the new age of technology digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button.

If your file room was damaged by water, or smoke, and need to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage.

Faster to your Dyersburg/Union City Water Damage Event

8/29/2016 (Permalink)

SERVPRO of Dyersburg/Union City provides 24-hour fire and water damage restoration service in Dyersburg/Union City

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Dyersburg/Union City provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Dyersburg/Union City arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 731-627-6251

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Dyersburg/Union City 

SERVPRO of Dyersburg/Union City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Woes At Office

2/4/2016 (Permalink)

Water Does Not Stop The News

A water connector broke in the back of the The Lauderdale County Enterprise in January of this past year.  Much to our surprise they actually placed our response to their office on the front page of the paper.  We were honored and they took time out of their day to write about our visit to their office. We have included a the article and a picture as well. 

Volume 133-Number13

The offices of The Lauderdale County Enterprise were damaged Tuesday, January 19th after a water connector broke in a back office.  Before crews with Ripley Gas, Water, and Wastewater, Ripley Fire Department, and the office staff could shut the water off, waves of water covered the front office floor and most of the remaining building.  After a quick call to SERVPRO of Dyersburg/Union City, work began within an hour of the first call to dry the affected areas and begin the restoration work.  Despite water around the desks, our staff did not stop working on the paper, getting it ready for printing, and never missed a beat.  While the office will attempt to remain open through the week, we will be closed Friday, January 29th as restoration begins in the front opens Monday,we just ask that customers take precautions around the many cords and disarray.