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Fire & Water - Cleanup & Restoration

Properly Filing A Claim

2/14/2022 (Permalink)

Filing a claim can be difficult and overwhelming. Unfortunately, people undergoing the aftermath of a fire or water loss face grief and the emotional challenges of losing valuable, sentimental belongings. However, there is still hope! Restoration efforts and insurance coverage can aid those affected by a disaster.

This process can help homeowners recover many possessions and start to rebuild their life. Since this process can be lengthy, it is extremely beneficial to understand the right way to navigate this process before disaster strikes.

Steps To Filing A Fire Claim

  • Post-Disaster 
    • In times of disaster, it is important to remember that safety always comes first. Possessions can be replaced, but there is only one of you. Handling an emergency correctly can potentially save your life and minimize the amount of devastation to your home. These three steps can help ensure good coverage and prompt cleanup.
      • 3 Step Response:
        • Call 911 during a fire situation and get out safely.
        • Contact your insurance company.
        • Contact a professional restoration company for restoration and reconstruction.
  • Discuss the Incident
    • Tell your insurance agent if there were any injuries, how the incident started, when it occurred, areas in the home affected, and what was damaged.
  • Document but Do Not Disturb
    • Only if it is safe to do so, take pictures of the damage. Properly documenting the scene and your belongings will help the insurance agent gain a better understanding of the loss you have suffered. While taking pictures, it is important not to touch anything. In order to provide the most accurate depiction of the loss, you want the insurance adjuster to see the exact state your home was left in after the incident.
  • Involve Restoration Teams
    • The sooner you call SERVPRO of Dyersburg/Union City for professional clean-up services, the faster your insurance claim and content restoration should go. SERVPRO of Dyersburg/Union City works closely with insurance agencies and adjusters for prompt, thorough service. 

We want to help our customers get back on their feet as quickly as possible! Filing an insurance claim correctly will help your restoration process go much more smoothly. Following these important steps will hopefully help save you time, money, and hassle.

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