Recent Posts

Ice Dam Dilemmas

1/11/2022 (Permalink)

snow ice roof Ice Dam Life Cycle

Got An Ice Dam Dilemma?

Over this past week, we were hit hard with a substantial amount of ice and snow! It was beautiful while it lasted, but the storm may have left behind a mess for home and business owners!

A lot of water damages that occur in the winter are due to frozen pipes, but many people don't realize the effects ice dams can have on a home or business as well. Ice dams form when melting snow, caused by heated air, flows down the roof but gets blocked behind still-frozen ice. Once the water is trapped and cannot continue to flow or run into the gutter system, it backflows underneath the shingles on the roof and down into the interior areas of the home or business. To further explain, here is the process, broken down further, in an ice dam life cycle.

Ice Dam Life Cycle:

  • Birth
    • Heat builds in the attic and warms the roof, except at the eaves.
  • Growth
    • Snow melts on the warm roof and then freezes on the cold eaves.
  • Maturity
    • Ice accumulates along the eaves, forming a dam.
    • Melted water from the warm roof backs up behind it, flows underneath the shingles, and into the interior areas of the house.

Understanding how ice dams form will help home and business owners better prepare or fix them. Here are some helpful tips on how to prevent ice dams from building up on your roof. 

Preventative Ice Dam Tips:

  • Tip #1
    • Check to make sure the insulation installed in your home or business is at least a R-38 rating. 
  • Tip #2
    • Ensure that the attic remains sealed around the plumbing, wiring, and exhaust fans. 
  • Tip #3
    • Remove debris on and around the vents, soffits, roof, gutters, and downspouts debris to eliminate the blockage of melted runoff snow.
  • Tip #4
    • Purchase a roof rake to help knock snow off the roof and deter dangerous accumulation.

Call SERVPRO of Dyersburg/Union City at 731-627-6251 if you are dealing with the aftermath of last week’s snowstorm! You don’t have to face water damage alone!

We will make your water loss “Like it never even happened.”

SERVPRO Duct Cleanings

1/5/2022 (Permalink)

duct home professional This is one of our SERVPRO Professionals doing a Duct Cleaning for a customer.

Duct Cleanings Can Help…

  • Remediate Bacteria, Fungi, and Mold
  • Reduce Potential For Mold Growth
  • Restore Peak Energy Efficiency
  • Eliminate Offensive Odors

The SERVPRO Duct Cleaning Process

  • Step #1: Inspection
    • Before we get started, your home might not actually require a duct cleaning. SERVPRO of Dyersburg/Union City will inspect your HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork first. After the inspection, a SERVPRO Professional will make recommendations about the best way to address any indoor air quality concerns. This inspection can save you money and provide peace of mind on the health of your HVAC system and ductwork.
    • In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of Dyersburg/Union City can often restore the HVAC system and ductwork to pre-damage condition.
  • Step #2: Pre-Vacuum Debris Removal
    • Patented equipment, including a roto-scraper, is used to remove debris and filth before vacuuming begins. The roto-scraper automatically adapts to the duct's shape and diameter while traveling through the duct.
  • Step #3: Transfer Debris
    • Debris is transferred from the ducting to a 16-gallon container by a powerful push-pull air delivery and collection system.
  • Step #4: Particle Removal
    • Air is filtered through a HEPA filtration system, removing 99.97 percent of particles in the airstream. HEPA filters capture debris and keep the environment clean.
  • Step #5: Additional Protective Sealant
    • As an optional process, a sealant or coating product may be sprayed to address odor to microbial concerns.
  • Step #6: Filter Evaluation
    • Filters will either be cleaned or replaced to remove odor and dirt.

For any of your duct cleaning needs, give SERVPRO of Dyersburg/Union City a call at 731-627-6251

Commercial Covid Cleanings

12/29/2021 (Permalink)

SERVPRO of Dyersburg/Union City offers a variety of professional cleaning services! Two of these services include Preventative and Confirmed Commercial Covid Cleanings!

Preventative commercial covid cleanings typically include regularly scheduled cleanings to help prevent the potential spread of Covid-19 in the workplace. If there has been a confirmed Covid case at your place of business, our SERVPRO cleaning professionals will arrive equipped and quickly to disinfect the contaminated areas.

We sanitize commercial businesses for Covid and other illnesses such as Feline and Canine Coronavirus, E.coli, Rotavirus, Salmonella, Staphylococcus, and Swine Flu with our proprietary hospital-grade disinfectant, SERVPROXIDE™. This unique SERVPRO product is registered with the EPA and given the lowest EPA toxicity rating.

SERVPRO Professionals apply this product to all high-touched surfaces. These areas include but are not limited to wiping down computer keyboards, other computer accessories, office chairs, conference rooms, bathrooms, keypads, locker rooms, door handles, cafeterias, forklifts, break rooms, and vending machines. This product is not only used to wipe down high-touched surfaces but is utilized as an electrostatic fog spray for an even more thorough application inside buildings as well. 

SERVPRO of Dyersburg/Union City is “Here To Help” and cares about the well-being of its customers. If your place of business has a confirmed Covid case or is interested in taking further preventative measures, call SERVPRO of Dyersburg/Union City today at 731-627-6251.

Wood-Burning Fireplaces: Maintenance Tips

12/22/2021 (Permalink)

fireplace burnt black This is a picture of what was left of a home after a chimney fire.

By now, the extra fuzzy, thermal socks have been pulled out, a grocery run has been made for eggnog and hot chocolate, and now it’s time to crank up the fireplace!

Fireplaces are a great feature to have in the home. However, Fireplaces, chimneys, and chimney connectors are also three of the leading causes of house fires. Keeping the inside and outside of fireplaces clean can help prevent that! It is never a bad idea to hire a professional chimney sweep to come in and do a more thorough cleaning of the chimney in between each winter season. Before using the fireplace for the first time since last winter, there are a few safety and maintenance tips to consider!

  1. Clear Debris From The Roof
    • Aside from Santa, of course, leaves, pine needles, and other debris can land on the roof and fall into the chimney. Although chimney caps help reduce this risk, during the active fireplace season, homeowners should also inspect the roof for any unknown fallen tree limbs that may have broken off after a recent storm.
  2. Remove The Ash
    • When a fireplace is being used frequently, it is important to keep an eye on the ash levels building inside the firebox. An excessive amount of ash can cause fires to burn out quickly if not removed regularly. However, don’t clean out the firebox every time it’s used. Building and maintaining a fire is a lot easier if an inch of ash is left in the firebox. Excess ash should be discarded into a fireproof bin or used for other resourceful things such as garden compost or tossed on concrete to melt ice during a freeze.
  3. Wash The Glass Doors & Hearth
    • After an extended length of time, soot begins to build on the glass doors of the fireplace and hearth. If the glass doors are smudged, it may obstruct the homeowner's view of the fire and hinder proper fire maintenance. Water and soap are recommended for the thinner areas of soot on the glass, and a razor blade is recommended for removing thicker soot layers. For concrete hearths, oxygen bleach is recommended for cleaning. However, slate hearths require water and hydrogen peroxide. Water, a scrubbing brush, and specific brick cleaners are ideal for brick hearths.
  4. Check The Smoke Detectors
    • The use of a functioning smoke alarm is extremely important, but it is especially essential for winter fireplace maintenance. There should be a smoke alarm located inside and outside of every bedroom and on every level of the home. Homeowners should inspect the alarms regularly to ensure that they are working properly.

Tornadoes Terrorize Tennessee

12/16/2021 (Permalink)

Here in Northwest Tennessee, we are no stranger to severe storms and tornadic weather. However, recent storms have brought more devastation and loss than we have ever seen. A week ago today, tornadoes ripped through the Northwest, leveling towns. Many in Samburg, Tennessee, have lost their homes, businesses, community centers, and vehicles. The land is literally scarred with the traces left behind by these tornadoes.

We are continuing to remember all of those whose lives were impacted by this storm, and we are “Here To Help!” The community has come together to support these victims, but there are still a lot of ways we can serve! SERVPRO of Dyersburg/Union City is ready to assist all those in need with our 24/7 Emergency Services!

As previously mentioned, tornadoes and straight-line winds caused severe damage to many homes. With the intense amount of rainfall we received throughout this storm, damaged roofs have created a passageway for water to run down and into the ceilings, walls, hardwood floors, carpet, and insulation. Fallen branches, trees, and loose debris knocked down several power lines as well. Many are currently without power, and will most likely be without power for the next several weeks.

SERVPRO specializes in water mitigation and mold remediation. We are fully equipped to extract intrusive water, and our experienced reconstruction team can help restore the damages as well! Our SERVPRO Professionals are also certified in restoring damaged items such as documents, rugs, and other household belongings.

We are “Faster To Any Size Disaster.” Whatever your need may be, call SERVPRO of Dyersburg/Union City today at 731-627-6251.

Freeze Warnings?

12/2/2021 (Permalink)

After the National Weather Service forecasts for freezing or sub-freezing temperatures, what is the first thing that comes to mind? Here in the south, milk and bread immediately become a top priority! However, before we rush down to the grocery store for milk and bread, we should probably check our pipes!

A freeze or sub-freezing warning is announced in our area when a significant drop in temperature is predicted for an extended period. Not only can freezing temperatures pose a threat to plants, animals, and people, it can also be costly for homeowners. If the pipes in your home are exposed to freezing temperatures, they can burst and cause tremendous water damage. 

The extent of precautions taken in the south might be very different from up north. States that experience cooler temperatures, freeze warnings, and snow storms regularly are better equipped and prepared to handle low temperatures and severe winter weather. However, there are things you could do to protect your home from experiencing any damage that is brought on by freezing temperatures. 

When a freeze warning is issued, it is important for homeowners to… 

  1. Check The Thermostat
    • Setting the temperature of your home to 55°F or above can help prevent your pipes from becoming exposed to the cold. This is a good rule of thumb to follow especially if you are going out of town for several days and leaving your home unattended.
  2. Check & Insulate Pipes
    • An inexpensive way to insulate your pipes at a moment's notice would be to wrap your pipes in heat tape. Heat cables with a thermostat control are also recommended. 
  3. Open Cabinets & Let Your Faucets Drip
    • Allow warm air to circulate around your plumbing and pipes by opening the cabinet doors in your bathrooms and your kitchen. Be sure to relocate any cleaning products or household chemicals that children could come in contact with. Letting your faucet drip will create a continual flow of water through your pipes and can also help prevent your pipes from freezing.
  4. Keep Garage Doors Closed & Interior Doors Open
    • Keeping your garage door closed during colder months can shield any water supply lines from exposure to freezing temperatures. In addition, to further circulate warmth throughout your home, keep interior doors open.

Checked Your Hot Water Heater Lately?

11/30/2021 (Permalink)

Have you ever heard your hot water heater pop? Is your tap water a brown or rust color? These are just a few indicators that you might need to check your hot water heater! SERVPRO of Dyersburg/Union City has responded to many water heater-related water losses over the years. It is important to remember to inspect your hot water heater at least 2 to 3 times a year for sediment build-up, excessive internal pressure, and rust corrosion. 

Sediment Build-up

If you have ever heard your hot water heater pop or make a knocking sound, you may have a build-up of sediment in your hot water heater. Sediment refers to the compilation of minerals inside your hard water. With time, sediment piles up at the bottom of your water heater tank. This layer of sediment creates an unwanted barrier between the water and the burner element. This problem will eventually force the burner to work overtime and will cause overheating. An excessive amount of overheating will deteriorate the tank. To avoid a build-up of sediment in your hot water heater, you should flush and drain your tank once every year.

Internal Pressure 

Your water heater tank will eventually spring a leak and burst if too much pressure builds up in it. To prevent this from occurring, the tank has a temperature and pressure relief valve. The T&P relief valve’s purpose is to release water, keeping the pressure down at a much safer level. Unfortunately, despite the valve, the extra pressure can deteriorate the tank over the years. Testing the T&P valve a couple of times a year can help alleviate pressure in the tank. Always keep the temperature of your water heater between 120° F and 125° F. If you set the temperature for anything higher than that, the chances of you increasing the pressure in your hot water heater tank are greater. Not to mention, you could scald yourself. 

Rust Corrosion 

If you have ever noticed that your hot tap water is a brown or rusty color, you may be facing rust corrosion. Since water heaters are made of steel, water will cause the tank to rust over time. As an internal rust protection element, a 3-5 foot anode rod rusts in place of the tank. After the rod begins to show signs of deterioration, it signifies to you that your water heater is next. To catch rust corrosion in your water heater, your anode rod should be inspected once every two years. The rod will most likely need to be replaced every 4 to 5 years. If you have softer water, you may have to replace it sooner. 

Thoughts Before Thanksgiving: Stove Safety Tips

11/23/2021 (Permalink)

microwave burnt melted "Faster To Any Size Disaster"

With Thanksgiving just around the corner, it is good to remember that Thanksgiving Day is the peak day of the year for house fires. It is easy to forget about that magnificent turkey in the oven while you are juggling kids, cleaning the house, setting the table, or greeting guests. Here are five safety tips to keep in mind while in the kitchen this Thanksgiving!

1. Keep Your Eye On The Prize
Try to avoid leaving the kitchen while you are cooking. A stovetop fire could be noticed, prevented, or quickly extinguished if you are present as soon as the fire starts. Being able to respond rapidly to a fire emergency can not only limit the extent of the damage to your home, but it also could save you or your relatives.

2. Keep Children & Dangerous Items Away
At all times, keep pets and children at least 3 feet away from the stove. Anything flammable such as fabric potholders, towels, rags, or paper wrappings, should be stored away from heat. Turning all of the handles on your kitchen pans inward while cooking will help prevent children from knocking the pans off the stove and onto themselves or the floor.

3. Know Your Limits
Many kitchen fires start when the cooking oil catches fire in the pan. While some electric range burners can reach exceedingly high temperatures, cooking oils can ignite when heated past 700 degrees Fahrenheit. To smother an oil fire, turn the knob to cut off the heat source, and put a lid over the fire. Removing the pan lid ahead of time can save precious time in the event of a fire.

4. Invest In A Kitchen Blanket
A kitchen blanket would be a practical and inexpensive asset to keep in your kitchen! In the event of a skillet fire, cover the skillet with this fabric to safely smother it! Better quality kitchen blankets contain the same material used in protective gear for firemen. They are lightweight and long-lasting. As the blanket smothers the fire, it also cools the flames by letting hot vapors pass through it. For the inexperienced, these blankets are safer to use than a fire extinguisher!

5. Call Emergency Responders & Prepare A Fire Escape Plan
Fire suppression is better off left up to the pros to handle. With cabinetry and other flammable items in kitchens, even smaller fires can rapidly grow out of control. In these situations, it is crucial to have a fire escape plan. Once you have evacuated your home, call the fire department. If it is a small, contained fire, use a fire extinguisher. However, if the fire grows, it should be left to the fire department to handle.

Don’t let that turkey get the best of you this Thanksgiving! Protect yourself, your loved ones, and your property from potential fires this holiday season!

Remember SERVPRO of Dyersburg/Union City! We’re “Here To Help” whenever you need us! Happy Thanksgiving from our family to yours!

We're In Hot Water Now!

11/10/2021 (Permalink)

Here at SERVPRO, we have seen the destruction a busted hot water heater can do to your home. Recently, we responded to a massive water loss caused by a leaking hot water heater underneath a staircase. The water traveled out of the staircase closet and into the basement den, two bedrooms, and second kitchen.

Since the homeowners spent most of their time upstairs, the hot water heater poured water into the basement of their home for hours undetected. SERVPRO promptly extracted all of the water from the entire lower level of the home. Afterward, the area required several days of drying to be thorough. 

We hope this is something you and your family never have to experience! Here are just a few hot water heater safety precautions to follow that may prevent you from having a similar fate.

  • Eliminate Fire Hazards
    • Hot water heater tanks are quite large and not so pretty to look at. For our convenience, most hot water heater tanks are tucked out of sight. It is very tempting to use the extra closet space or area surrounding the hot water heater for additional storage. However, that is a recipe for disaster. If you have a gas water heater you should remove anything and everything near the water tank that is combustible. Never store anything like coats, jump ropes, garbage, or canisters of gas anywhere near your water heater. One crack in the water heater or a leak of fumes can form a chemical reaction. Combined with flammable materials can lead to a devastating disaster!
  • Properly Ventilate Your Hot Water Heater
    • Vents that are not installed properly can cause fumes to travel throughout your home. Vents with improperly placed drafts or ducts can also cause fumes to funnel into your home rather than ventilate outside. It is important to make sure that your water heater vents are dip-free, that they are the same diameter as the tank’s diverter, that the vents are properly screwed in, and pointed in the right direction.
  • Test Your T&P Relief Valve Regularly
    • What is a T&P Relief Valve? T&P is short for temperature and pressure. The T&P Relief Valve was created to prevent your water heater from exploding if the temperature or pressure of the tank increases greater than a safe amount. Residential valves tend to fail, so it is wise to check your T&P Valve at least once a year. A faulty valve can result in tragic combustion. The explosion can result in extensive damage to your home, or more importantly, resulting in harm to you or your family. 
  • Purchase A Carbon Monoxide Monitor
    • As previously mentioned, if your hot water heater is not properly ventilated it can also cause fumes to leak into your home. Gas water heaters should always be accompanied by a carbon monoxide monitor. Carbon monoxide poisoning is a colorless and odorless gas that silently kills many people each year.


10/15/2021 (Permalink)

Over the years, SERVPRO has helped commercial buildings like schools, hospitals, apartment complexes, nursing homes, and hotels with many restoration services. Most recently, we responded to a substantial water loss at a hotel. A sprinkler head in a suite became damaged, setting off the fire alarm and triggering the sprinkler systems. As the sprinkler system showered the rooms, it soaked into the walls and damaged twelve rooms, three floors, and the majority of a side stairwell.

Our SERVPRO team was on site quickly, placing furniture on blocks to prevent further damage, extracting the pools of water left behind from the sprinkler system, and calculating our equipment placement. Our equipment was designed and strategically placed in the affected areas for the most effective drying results. This specific process also removes offensive odors, moisture, and humidity from the affected areas.

SERVPRO is “Faster To Any Size Disaster,” with our emergency services available twenty-four hours a day, seven days a week! If you are a hotel manager and find yourself in a similar, unfortunate situation, please don’t hesitate to give us a call! We understand that guest’s comfort and satisfaction are your top concern. Our mission is to make it "Like it never even happened," for you and your guests!