Recent Posts


10/15/2021 (Permalink)

Over the years, SERVPRO has helped commercial buildings like schools, hospitals, apartment complexes, nursing homes, and hotels with many restoration services. Most recently, we responded to a substantial water loss at a hotel. A sprinkler head in a suite became damaged, setting off the fire alarm and triggering the sprinkler systems. As the sprinkler system showered the rooms, it soaked into the walls and damaged twelve rooms, three floors, and the majority of a side stairwell.

Our SERVPRO team was on site quickly, placing furniture on blocks to prevent further damage, extracting the pools of water left behind from the sprinkler system, and calculating our equipment placement. Our equipment was designed and strategically placed in the affected areas for the most effective drying results. This specific process also removes offensive odors, moisture, and humidity from the affected areas.

SERVPRO is “Faster To Any Size Disaster,” with our emergency services available twenty-four hours a day, seven days a week! If you are a hotel manager and find yourself in a similar, unfortunate situation, please don’t hesitate to give us a call! We understand that guest’s comfort and satisfaction are your top concern. Our mission is to make it "Like it never even happened," for you and your guests! 

Blessed With The Very Best

10/13/2021 (Permalink)

Here at SERVPRO of Dyersburg/Union City, we are blessed to have the best highly-trained specialists on our team! We are held to the highest standards of excellence through obtaining and maintaining the… 

  • Institute of Inspection Cleaning and Restoration Certification (IICRC)
    • IICRC is a non-profit organization for the Inspection, Cleaning, and Restoration Industries.
    • SERVPRO of Dyersburg/Union City is IICRC in… 
      • Restoration Certifications
        • WRT - Water Damage Restoration Technician
        • ASD - Applied Structural Drying Technician
        • AMRT - Applied Microbial Remediation Technician
        • OCT - Odor Control Technician
      • Textile Certifications
        • CCT - Carpet Cleaning Technician
        • UFT - Upholstery & Fabric Cleaning Technician
        • FSRT - Fire & Smoke Damage Restoration Technician
        • CCMT - Commercial Carpet Maintenance Technician
  • National Air Duct Cleaners Association (NADCA) Certification
    • NADCA is the internationally recognized industry standard for HVAC cleaning and restoration.
  • Occupational Safety and Health Administration (OSHA) Certification
    • OSHA ensures safe and healthful working conditions for workers by setting and enforcing standards and by providing training, outreach, education, and assistance.
    • OSHA is a 10-hour General and/or Construction Industry Training Program
  • Health Insurance Portability and Accountability Act (HIPAA) Certification
    • HIPAA is a U.S. federal law enacted in 1996 as an attempt at incremental healthcare reform. 

Not only are we held to the highest standards in residential and commercial restoration and cleaning services, we are also proud to share that we have been presented with the Chairman's Bronze and Dyersburg/Dyer County Medium Business Awards, and are affiliated with the American Red Cross Ready Plan and Dyersburg Dyer County Chamber of Commerce.

Our highly trained technicians here at SERVPRO of Dyersburg/Union City are happy to help and are prepared to respond to any size fire or water disaster! We have the expertise to make your restoration or clean-up “Like it never even happened.”

Realtors, Are You Ready?

10/5/2021 (Permalink)

The real estate market is currently booming, and homes are going off the market in a matter of minutes from the time they are listed! Interest rates are way down, and depending on certain situations, listings are even being sold sight unseen! It is a seller's market, whether commercial or residential. However, for real estate agents, there are some situations a hot market will not fix. Years of dust and grime buildup, dirty ducts, overwhelming odors, signs of mold, and moisture can be major concerns, even deterrents, for customers. Never fear! Your SERVPRO Professionals are here to help bring your listing to top-show condition!

Not only can we professionally clean your listing, but we can also help increase your reputation as a real estate agent for providing high-quality listings that are ready to sell quickly! It is a known fact that first impressions are crucial. Fresh, clean homes sell faster, but not all listings are easy to show. 

Encouraging your clients to call SERVPRO Professionals before their house hits the market will help…

  • Increase Market Value 
  • Shorten the List to Sale Process
  • Create a Reputation for Quality Listings & Quick Sales

Whether you are a buyer or seller's agent, impress your clients by being an informed resource. Our website provides helpful information on anything and everything related to the cleanup and restoration of residential and commercial property. Identifying potential deterrents will allow you to provide your clients with resources and solutions that eliminate their concerns.  

Here are just a few of the services your SERVPRO team provides that will help enhance the quality of your listing … 

  • Duct & HVAC Cleaning 
  • Mold Mitigation and Remediation 
  • Carpet, Upholstery, Drape and Blind Cleaning
  • Ceiling, Wall and Hard Floor Cleaning
  • Deodorization 
  • Crawl Space Inspections 
  • Covid Cleanings 

Your SERVPRO team wants to help you and your clients make this sale as quick as possible and the most profitable! The condition of the home or commercial property does not matter. We are here and happy to help! Realtors, be ready and keep us in mind for your future listings!

Friendly Fall Reminders On Fires

9/30/2021 (Permalink)

It's that time of year again where mugs are filled with cider and hot chocolate, porches are filled with pumpkins, afternoons are filled with hayrides, nights are filled with bonfire parties, and yards are filled with colorful, fall leaves! Although these things make a wonderful combination, unattended campfires and dry leaves do not. As Tennessee's fall fire season is quickly approaching, October 15th through December 15th, your SERVPRO team wants to remind you to take extra caution when building campfires. Here are helpful tips and fire safety precautions to consider while attending or hosting fall bonfire festivities during this dry spell. 

If campfires are permitted in your area, dry leaves and sticks should be cleared from it. Your fires should also be 25 feet away from any structures that have the potential to burn. Low tree branches and shrubs can also pose a threat and should be removed from the area also. To help maintain control of your campfire, keep it small, try to avoid burning on dry, windy days, and never leave a campfire unattended. 

In an emergency, access to a water hose or a bucket of water is crucial. Dirt, sand, and a shovel are also beneficial resources for combating fires. Before leaving a bonfire, make sure that the bonfire is completely smothered. Keep an eye out for children or pets too close to the flames as well. It is important to teach children important fire safety tips if the fire becomes out of control such as stop, drop, and roll. Never hesitate to call 911 in the event of a fire emergency. It is better to be safe than sorry!

These are just a few fire safety tips your SERVPRO team wants to pass along to you! We care about you and your family's safety! Always remember that we are "here to help" whenever you need us! 

Fall & Rainfall

9/30/2021 (Permalink)

Happy Fall! While fall leaves are beautiful, they can also cause ugly issues for homeowners when mixed with rainfall. Your friends here at SERVPRO want to remind you that if leaves are not removed frequently from your gutters, they can pile up and cause potential water damage to your home.

Here are a couple of reasons why regular gutter maintenance is so crucial during this time of year! Clearing debris prevents water accumulation, water damage, and fungal growth on your roof and in your home. Gutters, packed full of leaves, accumulate water along the roofline of your home as well as areas near the opening of your downspout when it begins to rain. When a blockage occurs, it begins to decrease the structural integrity, and longevity of your roof if not promptly addressed! If there are lockages in your downspout, it can also cause pools of water in your yard, unwanted drainage in your crawl space, and water ruts to form in your flower beds or yard.

Not only does this accumulation of water cause damage to your yard and roof, but it also can cause leaks in the interior of your home. These leaks can cause water damage to your ceilings, ceiling lights, walls, and can even reach down to your floors. This has the potential to cause fire hazards as well as trap moisture in your walls.

When leaks are left unattended for an extended period, mildew and other hazardous fungal growths such as algae, moss, mildew, and mold can be present. Fungal growth can decrease the aesthetic appeal of your home when it forms green and black spots that appear on your interior walls, roof, and exterior walls. More importantly, exposure to hazardous mold poses a direct threat to you and your family.

If you find yourself facing any of these issues this fall, don't do it alone! Your SERVPRO professionals are here and happy to help you any way we can! We will make it "Like it never even happened,” so you can continue to enjoy this beautiful time of year!


9/20/2021 (Permalink)

After placing a call to SERVPRO for water damage, our certified crew is headed your way and is ready to get to work on restoring your home as soon as possible! In addition, there are a couple of things you can do to prevent any further damage while we are en route to your home. 

The first thing you can do is try removing as much water as you can by blotting or mopping. The second thing you can do is pick up any colored rugs, fabrics, books, and magazines to prevent these items from bleeding into the carpet. Third, do not use your household vacuum cleaner to soak up the water! Using a standard vacuum is extremely dangerous due to electrical hazards and will damage your vacuum. To achieve maximum drying, turn on your air conditioner instead. Fourth, to prevent your furniture from any further damage, place aluminum foil or wood blocks under furniture legs. 

No one knows what the future holds, but you do know who to call when the future holds water damage! Your team at SERVPRO hopes these tips are beneficial and can be used to help you in case of unexpected water damage.

When The Unexpected Happens

9/20/2021 (Permalink)

A month ago, many people in our neighboring counties experienced a great deal of devastating loss due to unexpected flooding. All the families whose lives have been changed forever by this tragedy are still weighing heavily on our hearts and minds. Many people are facing a lot of challenges and are still wrestling with what to do next. The water rose so quickly that, within minutes, homes, schools, businesses, and entire neighborhoods were underwater. Vehicles were swept into piles, and homes were completely ripped off their foundations. Not only did people lose all of their possessions, but some lost irreplaceable and precious loved ones as well. 

During a situation like this, we can not keep from imagining how a flood disaster would impact our lives and our community. We hope and pray that our community never has to endure such a tragedy, but your family here at SERVPRO wants to remind you that we care about our customers and our community. We are always one phone call away if you ever experience an unexpected disaster or severe water damage.

Why Our One, Four, Eight Is So Great!

9/14/2021 (Permalink)

Here at SERVPRO, we strive to “create happy customers”! This is why our three-step service response guideline is so important to us! Our certified crew is available for 24-hour immediate response emergency service. Our promise to you is that we will contact you, start mitigation services, and provide you with a report of your loss within only 13 hours of your initial call. Some exceptions may apply to certain conditions such as a local disaster compared to a regional storm disaster. However, our goal is to make it "Like it never even happened," as soon as possible!

Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to schedule services and provide you with a free estimate! Within four hours of notification, our SERVPRO crew is on-site to start the mitigation process. Within eight hours from notice of loss, a preliminary report of the loss will be communicated to the appropriate person by a SERVPRO Franchise Professional. In times of loss, we understand that time is of the essence, and we make it our priority to be there as soon as possible for our customers!

Water! Now What?

9/14/2021 (Permalink)

In the event of water damage, timely mitigation is crucial. Water takes the path of least resistance. If not extracted immediately, a substantial loss can occur. Saturated carpets, padding, subfloor, drywall, furniture, and draperies are among the most common losses homeowners face. In regards to water damage mitigation, the sooner the better! Here at SERVPRO, we offer a 24-hour immediate response emergency service, and restoring your home properly is our top priority! Knowing some emergency water damage tips beforehand can also be extremely beneficial in case of an unexpected crisis.

While we are en route to your home, there are several safety precautions and tips you should know! First, it is important to stop the source of the water if at all possible! Second, be extremely mindful of potential electrical hazards. Third, if your ceiling is wet, do not turn on ceiling fixtures and stay away from areas where the ceiling is sagging due to retained water! Also, do not use any appliances while standing on wet concrete, carpet, or floors!

We make it our mission to help our customers as soon as we possibly can, but these helpful tips can save you from additional loss and keep you safe! We take your water loss very seriously and know that time is of the essence to salvage as much as possible. Please, don’t hesitate to call us for any of your water cleanup needs!

The Domino Effect

9/8/2021 (Permalink)

plastic fire red "Faster to any size disaster!"

Our experienced team at SERVPRO has served our local community for over 30 years by being "Faster to any size disaster"! During the past 30 years, we have seen a great deal of damage to commercial facilities. Mold, fire, smoke, soot, humidity, and water are just a few of the disasters we restore for our customers. In particular, fire and water disasters are two of our most common restorations. They are more common because these two losses often go hand in hand and cause a domino effect.

For example, we responded to a dry cleaner’s urgent call after a pile of recently dried clothes melted a large clothes bin, causing it to catch fire in his warehouse. Thankfully, the fire was detected, and the sprinkler system was activated, containing the fire and preventing it from consuming the rest of the facility. What was left behind was a great deal of damage and soot, but that is not all! Water from the sprinkler system had traveled throughout the entire facility, causing massive pools of water and drywall damage!

Our SERVPRO team quickly jumped into action by using our special equipment and certified cleaning expertise! Not only did we remove all of the standing water and smoke, but we also restored the drywalls to their previous condition. We used the dehumidifier to remove the lingering humidity leftover from the water damage as well! No matter the size of your disaster or loss, know that SERVPRO is always willing to help you make your disaster "Like it never even happened."